Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Privacy Policy
Effective Date: [18/04/2025]
At DreamCision, we are committed to protecting the privacy and confidentiality of patient and client information. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Personal Health Information Protection Act (PHIPA) in Canada and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA) in the United States.
1. Information We Collect
We may collect the following types of information:
a. Personal & Contact Information
● Full name
● Email address
● Phone number
● Clinic name or affiliation
● Professional title or designation
b. Patient Health Information (PHI)
● Sleep study data and reports
● Health card numbers (if applicable for MSI billing)
● Medical history and clinical notes
● Physician referrals and related documentation
This data is only collected with proper authorization and solely for the purpose of scoring, interpreting, and delivering sleep study reports.
2. How We Use Your Information
We use your data to:
● Provide professional sleep study scoring and interpretation
● Deliver accurate diagnostic reports to referring physicians or clinics
● Respond to inquiries and support requests
● Communicate billing or administrative matters
● Maintain secure records for quality control and compliance
We do not use your information for advertising, unsolicited marketing, or unauthorized data sharing.
3. Consent
We collect and use information only with your consent, or under the authority of a referring healthcare provider, hospital, or clinic. Patients and clients may withdraw consent at any time by contacting us directly, subject to legal and contractual restrictions.
4. Data Protection & Storage
Your data is protected using industry-standard physical, administrative, and digital safeguards, including:
● Encrypted data transfer and storage
● Secure, password-protected access to all systems
● PHIPA and HIPAA-compliant procedures
● Regular audits and staff training on privacy protocols
We retain records only as long as required by law and securely delete data once it is no longer needed.
5. Third-Party Access
We do not sell or share your information with third parties, except in the following circumstances:
● With your express consent
● When required by law, court order, or government authority
● With authorized healthcare providers involved in your care
All third parties, where applicable, are bound by strict confidentiality agreements.
6. Your Rights
You have the right to:
● Request access to your personal or health information
● Correct or update inaccurate data
● Withdraw consent for data use (subject to obligations)
● File a privacy complaint with the appropriate regulatory body
To exercise your rights, please email us at info@dreamcision.com.
7. Website Use & Cookies
Our website may collect limited data via cookies to improve user experience and analytics. This data is non-identifiable and may include:
● Browser type
● Device used
● Time spent on pages
You can disable cookies via your browser settings.
8. Contact Us
For questions, concerns, or requests regarding your privacy:
DreamCision Privacy Officer
We aim to respond to all privacy inquiries within 5 business days.
